- Executive Vice President
- City National Bank
Connect with Sue
Sue O’Donnell is an executive vice president and leads Banking & Investment Services at City National Bank. She also serves on the bank’s Executive Committee.
A seasoned leader with 25 years of experience in bank operations, Ms. O’Donnell oversees client account servicing for deposits, payments, wealth management, international banking and fraud prevention. She also supervises the bank’s contact centers, and directs digital transformation and process improvement initiatives across the company.
Ms. O’Donnell joined City National in 2021 from JPMorgan Chase, where she was the global head of client maintenance for the bank’s wealth management client operations. In that role, she led a global team responsible for managing client and account information, and she led various programs to eliminate manual processes and simplify document creation. In addition, she supported regulatory reviews, internal audits and compliance assessments.
Ms. O’Donnell is active in the community and serves on the board of trustees for the Delaware Breast Cancer Coalition. She holds a bachelor’s degree in economics from Wake Forest University and a FINRA Series 99 license.