This California Consumer Privacy Act Disclosure (“CCPA Disclosure”) addresses how City National Bank and its subsidiaries (collectively “we”, “us”, “our,” or “City National”) collect, use, and share “Personal Information” as defined in the California Consumer Privacy Act (“CCPA”). This CCPA Disclosure supplements all other City National privacy notices applicable to City National services and applies solely to California residents. Any capitalized terms used in this disclosure have the same meaning as in the CCPA unless otherwise defined.
Information Covered Under the CCPA
As used in this CCPA Disclosure, Personal Information means any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information does not include: (i) publicly available information from government records; (ii) de-identified or aggregated consumer information; or (iii) personal information covered by certain sector- specific privacy laws, including the Fair Credit Reporting Act (FCRA) and the Gramm-Leach- Bliley Act (GLBA).
What Categories of Information Does City National Collect?
We have collected the following categories of Personal Information from consumers within the preceding twelve (12) months:
|Identifiers||Name, address, email address, Social Security number, online identifiers, internet protocol address, or other similar identifiers|
|Personal information as defined in the California Customer Records Act, Cal. Civ. Code §1798.80||Contact and financial information|
|Protected classifications under California or federal law||Age, marital status, sex, and veteran or military status|
|Commercial information||Information about past transactions or purchases|
|Biometric information||Voiceprints and behavioral characteristics derived from interactions with our websites or mobile apps|
|Internet or similar network activity information||Browsing history, search history, information about a consumer’s interaction with a website, application, or advertisement|
|Geolocation data||Device location|
|Audio, electronic, visual, or similar information||Call and video recordings|
|Inferences drawn from other personal information||Certain inferences concerning an individual’s preferences and characteristics|
How Does City National Collect These Categories of Personal Information?
City National collects the Personal Information above from the following categories of sources:
- Directly from consumers
- Service providers
- Publicly available sources and registries
- City National affiliates
- Business partners
- Third parties authorized to share information with us
- Government entities
Why Does City National Collect These Categories of Personal Information?
City National uses the Personal Information above for the following purposes:
- Providing products and services to consumers Identifying and preventing fraud
- Verifying your identity
- Conducting data analysis and research
- Improving products and services
- Marketing and advertising
- Maintaining internal systems and infrastructure
- Ensuring compliance with all other applicable laws and regulations
- Responding to civil, criminal, or regulatory requests
- For any other use disclosed at or before the point of collecting the Personal Information
City National may also use the Personal Information referenced above for any one of the specific “business purposes” described in the CCPA.
With Whom Does City National Share Personal Information?
City National may share the Personal Information above with the following parties:
- Affiliates Subsidiaries
- Our parent company – Royal Bank of Canada (“RBC”) Business partners
- Service providers
- Third parties with whom you authorize or direct us to share your information
- Government entities and others with whom we share information for legal or necessary purposes
Does City National Sell Any Personal Information?
City National does not sell any consumer Personal Information. To learn more about our commitment to protecting your Personal Information, see our Privacy & Security page.