Request Mortgage Loan Account Information
If you wish to request information about your mortgage loan account (other than a payoff balance), you must send a written notice to us at:
City National Bank
PO Box 60938
Los Angeles, CA 90060-0938
You must use this established address to request information about your mortgage loan account. In your written notice, you must provide to us the following information:
- Your name, address, mortgage loan account number
- The address of the property securing your mortgage loan
- The specific information you are requesting about your mortgage loan account.
Written notice on the payment coupon that you return to us with your mortgage loan payment is insufficient for this purpose.