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Talk with us:
(800) 773-7100

Our Mission

City National's mission is to provide the ultimate banking experience for successful entrepreneurs and professionals through an uncommon dedication to extraordinary service, proactive advice and total financial solutions.

Popular online services

  • City National Online
  • Business Online
  • Treasury Net
  • E-Deposit
  • E-Deposit Mac

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Toll-Free (800) 599-0020 (Select Option 2)
Available Monday - Friday / 5:30 a.m. to 7:00 p.m. PST

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Healthcare Payment Automation

Streamline and automate the revenue management cycle

By combining medical lockbox processing with sophisticated technology, Healthcare Payment Automation reconciles and normalizes paper and ACH payments into electronic posting files. This innovative solution keeps track of claims, including denials and secondary billing, as well as provides a single source to view and manage every claim.

Converts data into electronic files

  • Transforms paper EOBs into EDI 835 files customized to your practice management system for maximum posting results
  • Normalizes 835 ERA files to an EDI 835 posting file also customized to your practice management system

Matches and balances claim information and payments

  • Validates claim amount with paid amount minus any adjustments and balanced against deposits
  • Balances the amount paid to every line item at subscriber level on the EOB and ERA
  • Reconciles 835 ERA to ACH payment for reconciled postings to your practice management system

Automates entire payment process

  • Reduces error rates and processing costs
  • Provides focus on exception management to improve collections
  • Generates, prints and mails secondary claims

Provides online access to easily track and reconcile

  • View the relationships between claims, remittances and deposits
  • Enhances monitoring and managing of denials with reason codes

Let's Talk

Find out how we serve those in the healthcare profession by contacting a specialist today at (800) 281-5656, Monday through Friday
8:00 a.m. - 5:00 p.m. (PT).