Talk with us:
A: You may call the City National Bank International Department at (213) 673-8635 during regular trade finance business hours, which are Monday through Friday 9:00 a.m. to 5:00 p.m. Pacific Time.
A: Applying for City National's Online Letters of Credit Service is easy. Just e-mail us at onlineLC@cnb.com or call our International Department at (213) 673-8635, from 9:00 a.m. to 5:00 p.m. Pacific Time Monday through Friday (excluding holidays).
A: Applications for Import and Stand-by Letters of Credit, Amendments to Import and Standby Letters of Credit, copies of Export Letters of Credit Advices, copies of Import Collection Advices, and copies of Export Letters of Credit Amendments.
A: Yes. CNB's Online Letters of Credit service is offered to City National Bank clients only. Please call (213) 673-8635 for more information.
A: Review L/C status by using the Inquiry/Deal Select feature located in the L/C menu on the left-hand side of the screen.
A: Yes. CNB utilizes sophisticated encryption technology to safeguard the privacy of your information, with multi-level electronic signature protocols and security levels that you can tailor to your company's individual needs.
A: Your password may be changed at any time, and should be changed immediately if you suspect this information has been compromised in any way. Click on the "Change Password" button on the logon screen. Input your User Name and type your old password in the Current Password field. Then type your New Password in both the New Password and Confirm New Password fields. Then click "Apply."
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A: Please call our Customer Service department at (213) 673-8635 for any assistance.