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You can reset your SecureMail password by going to the bottom of the sign in page for SecureMail and clicking "Forgot your password or need to change it?" Here you will be able to update your account information and reset your password.
If you are still having problems resetting your password or having other technical issues, you may contact Technical Support directly at (800) 398-4404.
When you need to send City National an e-mail containing sensitive information, you can send us a Secure Message 24 hours a day, seven days a week. To send us a secure e-mail go to http://cnb.com/securemail.