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Talk with us:
(800) 773-7100

Our Mission

City National's mission is to provide the ultimate banking experience for successful entrepreneurs and professionals through an uncommon dedication to extraordinary service, proactive advice and total financial solutions.

Popular online services

  • City National Online
  • Business Online
  • Treasury Net
  • E-Deposit
  • Wholesale Lockbox

Need Assistance?
Toll-Free (800) 599-0020
Available Monday - Friday / 5:30 a.m. to 7:00 p.m. PT

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Request Mortgage Loan Account Information

If you wish to request information about your mortgage loan account (other than a payoff balance), you must send a written notice to us at:

City National Bank
PO Box 60938
Los Angeles, CA 90060-0938

You must use this established address to request information about your mortgage loan account. In your written notice, you must provide to us the following information:

  1. Your name, address, mortgage loan account number
  2. The address of the property securing your mortgage loan
  3. The specific information you are requesting about your mortgage loan account.

Written notice on the payment coupon that you return to us with your mortgage loan payment is insufficient for this purpose.